FAQ

Q. Are MMS products compatible with other products?
A. Our systems (PM and EMR) are compatible with a full range of interoperable, HL7 compliant, practice management products.

Q. Are MMS PM and EMR solutions proven?
A. Yes. MMS has partnered with industry-leading software suppliers to provide their PM and EMR solutions via an ASP solution. Our PM and EMR solutions have been tested and proven successful by thousands of providers for over 25 years.

Q. Are MMS products and services expensive?
A. No. MMS PM and EMR solutions eliminate the need for the expensive hardware/upgrades that it takes to maintain most PM and EMR solutions. A low monthly fee gives your office access to unlimited support, updates, upgrades, new features, training tutorials, and our educational portal featuring software tips and industry links. Our billing services are competitively priced.

Q. Are MMS solutions secure?
A. Yes. MMS houses applications and data on dedicated servers residing in a HIPAA- compliant data center that provides a high level of security as well as multiple layers of redundant power and network connections. The data is transmitted via 128 bit encryption and VPN technology.

Q. Is tech support available?
A. Yes. 24/7/365. Tech support is provided via our website or by phone.

Q. Is incremental implementation possible?
A. Yes. The MMS PM and EMR solutions are versatile and can be phased in based on your practice's workflow.

Q. What types of training are available?
A. MMS offers a variety of training options such as onsite and offsite classroom, web training, as well as ongoing phone support.

Q. Why is your software web-based?
A. Web-based systems are quickly becoming the gold standard for software employment. They eliminate many of the headaches associated with computer technologies because the end-user is simply accessing the information. Data storage and all processing actually takes place on our servers. There are numerous benefits to using web-based software:

• Access anytime, anywhere—Use your tablet PC, pocket PC, laptop or desktop; all you need is an Internet connection. Multiple locations can share the same data, and your information is always current.
• Data is secure—Your data is actually more secure in our facilities than it is in your office. We meet or exceed HIPAA security guidelines and provide the highest level of firewall protection and encryption available.
• No maintenance—Simply log on to the Internet and you're using the latest version of our robust applications.